1. Introduction
The International Coaching Federation Egypt Chapter .
This document outlines our Privacy Policy, Refund Policy, and Shipping Policy, which together define how we collect and use data, manage transactions, and deliver our services.
2. Privacy Policy
2.1. Commitment to Privacy
ICF Egypt values your privacy and is committed to handling personal data responsibly, transparently, and in compliance with applicable data protection laws and the ethical standards of ICF Global.
2.2. Scope
This Privacy Policy applies to:
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Visitors to the ICF Egypt website.
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Members, coaches, partners, and participants in our programs or events.
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Individuals subscribing to newsletters or contacting us through online forms or communication channels.
For data collected through ICF Global (e.g., membership or credentialing), please refer to the ICF Global Privacy Policy.
2.3. Information We Collect
We may collect the following information:
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Name, email address, phone number, and professional details.
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Membership or registration details for events or courses.
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Technical data such as IP address and browsing information (via cookies).
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Communication history and preferences.
2.4. How We Use Your Information
We use personal data to:
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Manage membership and chapter activities.
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Provide access to online courses, events, and programs.
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Send newsletters, updates, and invitations.
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Improve our website and communications.
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Comply with legal or ethical obligations.
2.5. Sharing and Disclosure
Your personal information may be shared only with:
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ICF Global, when required for verification or membership services.
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Authorized partners or vendors, such as event platforms or IT service providers.
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Regulatory authorities, when legally required.
We do not sell or rent your personal data.
2.6. Data Retention and Security
ICF Egypt retains personal data only as long as necessary for legitimate purposes.
We use administrative and technical measures to protect your information against unauthorized access or misuse.
2.7. Your Rights
You have the right to:
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Access and update your personal data.
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Request deletion of your information (where legally allowed).
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Withdraw consent for communications.
To exercise your rights, please contact us at: info@icfegypt.com
2.8. Cookies
We may use cookies to improve your browsing experience. You may disable cookies in your browser settings; however, some website features may not work properly as a result.
2.9. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on our website with the updated effective date.
3. Refund Policy
All payments made to ICF Egypt Chapter for membership, training programs, events, or online courses are non-refundable.
Once payment is completed, no refund, credit, or exchange will be issued under any circumstances, including but not limited to:
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Change of personal schedule or availability.
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Non-attendance or partial attendance in an event or online course.
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Withdrawal from a program after registration.
In the rare event that ICF Egypt cancels a course or event, registrants will be notified, and alternative arrangements (such as rescheduling or credit transfer) may be offered at our discretion.
4. Shipping Policy
ICF Egypt does not provide any physical shipping or product delivery.
All our programs, trainings, and resources are offered online through digital platforms.
Participants receive access details (such as course links or login credentials) via email after registration and payment confirmation.
If you do not receive your access information within 24–48 hours of payment, please contact us at info@icfegypt.com.
5. Contact Information
For any questions regarding this policy or your personal data, please contact:
ICF Egypt Chapter
Email: info@icfegypt.com
Website: https://icfegypt.com